Privacy policy

Last updated 2026-10-18

TechFusion ("we") runs this site. This policy says what we collect, why, and what you can ask of us. Contact: tech.support@techfusion.com.

What we collect

• What you send us. What you put in the case form: your name, email address, phone number, organization, what the case is about, its urgency, the files, systems or devices involved and what happened, and whether you agreed to receive updates.
• Usage, without cookies. When a page loads, our server records the page, the referring site, campaign tags in the link, your country and device type. Visitors are counted with a one-way code that changes every day and can't be traced back to you. We set no cookies and use no browser storage for analytics. If your browser sends Do Not Track or Global Privacy Control, we record nothing and load no analytics script.

Why, and who else handles it

• To handle your case and, if you agreed, to send updates. Your details are kept in our database and our customer-relationship system, both hosted on Cloudflare, and the case is emailed to our recovery team at tech.support@techfusion.com.
• To understand which pages and campaigns work. We may use Cloudflare Web Analytics and PostHog (both cookieless here) and Cloudflare Turnstile to keep out spam.
• We don't sell personal information or share it for advertising.

Your choices

You can ask us for a copy of your details, to correct them, or to delete them, and unsubscribe from updates at any time, by writing to tech.support@techfusion.com. We delete enquiries from this site's database two years after they arrive, and anonymous usage records after 25 months. Our customer-relationship system keeps your details while we're in touch; ask us and we'll delete them there too.